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Contact Information

About SerialComm

New Jersey Corporate Office
Jeddy Ventures LLC - SerialComm
2400 Unit B19 Belmar Blvd.
Wall Township, NJ 07719

California Address
Jeddy Ventures LLC - SerialComm
10401 Venice Blvd #502
Los Angeles, CA 90034

PLEASE SEND ALL MAIL CORRESPONDENCE TO THE ADDRESS BELOW,  PLEASE REQUEST AN RMA NUMBER PRIOR TO SENDING RETURNS.

Correspondance Address
Jeddy Ventures LLC - SerialComm
1298 Evans Road
Wall Township, NJ 07719

Phone: 1-877-218-7964
FAX: 1-732-749-3598
Email: sales@serialcomm.com

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Important information

TAX ID For Jeddy Ventures LLC: 26-4179035
DUNS For Jeddy Ventures LLC: 079696918
SerialComm Manufacturer's CAGE CODE: 61U49
Harmonized Tariff Code For All Our Products: 8517 6200 10
ECCN Code For All Our Products: 5A991.C

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SerialComm Day At the Races - Company Picnic

SerialComm is a leading manufacturer and distributor of World Class reliable Data Communication Products. Since 2009, SerialComm has gained a reputation of offering reliable, yet inexpensive, Data Communication Products. Our products are designed, sold and distributed according to ISO-9001 standards and have a quality system in place to insure customer satisfaction. In fact, we have had over 10,000 satisfied customers evidenced by our A+ Better Business Bureau Rating. We have placed our reliable products in all industries including homes, factories, plants, schools, marine, laboratories, the military, broadcasting, and LAN and WAN networks to name a few. We have honored our policies, guarantees, and warranties to our customers from day one and will continue to do so in the future. SerialComm will continue to offer the high quality products at low prices.

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We are a full service company offering the highest quality converters at a low price.

 

 

Quality Guarantee - SerialComm converters are low priced, high quality products and made to last a lifetime. They are manufactured in a ISO-9001 certified facility using surface mount technology with lead free components.  All converters are pretested prior to shipment and are fully guaranteed for 5 years.  There are no converters, Commercial or Industrial that surpass SerialComm's quality standards at any price tag. Satisfaction Guarantee - We offer a 100% 30 Day Money Back Guarantee which most companies do not offer.  If for any reason, you 're not satisfied with your purchase within 30 days, you can return it with no penalties.  We will return the full value of the order minus shipping costs. We do not reimburse express shipping fees.  We do not add restocking fees when returning a purchase within 30 days. Manufacturer's WarrantySerialComm offers a 5-year Workmanship Warranty.  We are so confident our product are built to last, within a 5 year period from the time of purchase, if a rare event of a malfunction should occur; we will replace your product for free.  Fill out our RMA form and we will issue you a RMA number for return of your product.   We do not issue refunds after 30 days of purchase. Express Shipping Guarantee - We specialize in shipping express orders on-time.  If FEDEX express shipping is selected before 6:30 PM E.S.T. and the items are in stock; we guarantee that we will get the order delivered to FEDEX on-time for the scheduled express delivery.  If we fail do to so, we will ship you the package the next day and credit you the full value of the order. (LIMITED TO $100 PER ORDER).  Please refer to our Terms for full details.
 

Free Worldwide Shipping - We offer FREE shipping with all SerialComm products with TRACKING!  Not just to the U.S., we ship our products worldwide for FREE.   Given availability of items, they are shipped the next business day with an ETA of 2-5 days for domestic and 5-15 days for International orders using USPS, FEDEX or DHL couriers.  Express Shipping is extra and shipped the same day ordered.

 

Sales & Technical Support -We offer sales and technical support by phone, live chat and email 24/7.  Our sales team  provides immediate customer support such as taking orders or assisting in expedited shipping requirements.  If you need technical help, an experienced Electrical Engineer can offer assistance.  Our technical support team can be an invaluable service which we provide for free.

 

Purchase Orders - We accept purchase orders as well as credit cards and PayPal. We understand that many companies prefer to issue purchase orders rather than using credit cards.  We accept purchase orders with NET 30 terms in most cases.    Not too many companies on the internet are willing to accept purchase orders but we do.  Purchase orders can be faxed or emailed.

 

Fully Certified - Certifying Data Communication Products is extremely important for compatibility, safety and standards compliance.  All of our products are fully certified and passed CE, FCC and RoHS compliance tests.  These certificates provide confidence that our products are the highest quality while also environmentally safe and compatible with other devices.