Question 3: WHAT IS OUR SATISFACTION GUARANTEE?
Answer: SerialComm offers an 30 Day Money Back Guarantee when ordering products from our website. If for any reason, you 're not satisfied with your purchase within 30 days, you can return it with no penalties. We will return the full value of the order minus shipping costs. We do not reimburse express shipping fees. We do not add restocking fees when returning a purchase within 30 days. The 30 day money back guarantee may not apply to large wholesale and custom orders as per terms of the sales quote.