ABOUT US
Since 2009, SerialComm has been a manufacturer of reliable, high-quality data communication products with over 30,000 satisfied customers, since its inception. SerialComm has gained a reputation of offering reliable, yet inexpensive, data communication products that are used in many types of critical applications. Our products are designed, sold and distributed according to ISO-9001:2015 quality management standards to ensure that our clients are getting the exceptional customer satisfaction that they deserve. This fact is evidenced by our A+ Better Business Bureau rating for over a decade with no complaints. SerialComm is a member of our local Chamber of Commerce, supporting our local businesses. We have incorporated our reliable products into thousands of applications including those used in the military, space programs, broadcasting, product integration, industrial instrumentation, medical technology, LAN and WAN networks, SCADA, and DVR/Camera.
When buying our products, you have peace of mind knowing that we back our products with a 30-day money back guarantee and a 5-year replacement warranty. Another important aspect of our business is that we respect our customers' privacy. We have a strict privacy policy. We do not store any credit card information and we will never send you SPAM solicitations or sell our customers information, unlike many of our competitors. We have honored our policies, guarantees, and warranties to our customers since day one. We will continue to offer our high-quality products at affordable prices with free technical support.
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Mordy Naftaly
CEO / Founder
Mordy has over 30 years of experience in software and hardware engineering as well as e-commerce and technical marketing. Mordy attended Stevens Institute of Technology where he graduated with a BE Degree in Electrical Engineering and a MS Degree in Computer Science. For over 25 years, Mordy worked for L-3 Communications Inc, one of the largest military contractors in the world, where he founded and managed the Communications Products Division.
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Giovanni Castiglione
Operations Manager
As Manager of Operations, Giovanni plays a major role at SerialComm. He provides outstanding customer support and helps ensure that all our customers are responded to promptly. Giovanni attended American University where he graduated with a BA Degree in International Relations. While English is his primary language, Giovanni is also fluent in a number of languages including Arabic, French, Italian, and Spanish.
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Michelle Xiong
International Manufacturing Manager
As International Manufacturing Manager with over 8 years of experience, Michelle plays a major role at Jeddy Ventures LLC. She manages all of SerialComm's manufacturing activities. She ensures our factories provide the highest quality products at affordable prices. She oversees and interfaces with manufacturing and establish manufacturing relationships. Michelle also sources other products we want to offer the public.
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Daniel Berube
Product Manager
As a senior electrical engineer, Dan is SerialComm’s product manager for all serial server products. Dan has a BA degree in Physics and a MS degree in Electrical Engineering. He has been a technical program director and engineering director/manager for a number of companies such as L-3 Communications Inc., CACI Technologies Inc. and Northrup Grumman Corp.
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Neal Whitley
Distribution Coordinator
Neal manages the order fulfillment and inventory control processes. He ensures that all orders are shipped accurately and in a timely manner. He tracks the incoming shipments, packages the orders, and makes sure the product is in stock. Neal makes sure all incoming and outgoing shipments meets ISO-9001:2015 quality management standards. Neal as well as all our other employees have been audited by TÜV Rheinland.
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Jonathan Naftaly
3D Modeling and CAD Coordinator / Engineer
Jonathan is presently a senior at New Jersey Institute of Technology pursuing a BS degree in Electrical and Computer Engineering with a minor in Manufacturing Engineering Technologies. Jonathan has developed an intense interest in 3D Modeling and CAD/CAM. He presently uses PTC Creo (one of the most sophisticated CAD/CAM software on the market) and has completed hundreds of 3D Models / CAD products, and has managed other CAD Engineers.