We provide to our customers 24/7/365 technical support. If you have any questions related to billing, RFQs, presales, or if you need help integrating any of our products into your system, we will be glad to provide you with quality customer assistance. Here at SerialComm, we follow ISO-9001:2015 standards. ISO-9001:2015 is a standardized quality management system that helps us control product quality, risk management and customer satisfaction.
Please contact SerialComm directly via phone, email, or live chat, for immediate support. Emails are usually responded to within minutes to a few hours. If we are not immediately available, we encourage you to leave us a message. We will reply as soon as possible.
For an informal or formal written quotation or a request for an RMA, the best method of communication is by email.
Please contact our support team for any assistance. We aim to be of service to you. We can help guide you in building a high-quality system in which you can depend on. For support regarding more complex applications, our partner www.myitusa.com can help by providing the engineering and IT support you may need for your more complicated system requirements.
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