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Quality Guarantee - SerialComm converters are
low priced, high quality products and made to last a lifetime. They are manufactured in a ISO-9001 certified facility using surface mount technology with lead free components. All converters are pretested prior to shipment and are fully guaranteed for 5 years. There are no converters,
Commercial or Industrial that surpass SerialComm's quality standards
at any price tag.
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Satisfaction Guarantee
- We offer a 100% 30 Day Money Back Guarantee which
most companies do not offer. If for any
reason, you 're not satisfied with your purchase
within 30 days, you
can return it with no penalties. We will return the full value of the order minus shipping costs.
We do not reimburse express shipping fees. We do not add restocking fees when returning a purchase within 30 days.
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Manufacturer's Warranty –
SerialComm offers a 5-year
Workmanship Warranty. We
are so confident our product are built to last, within a 5 year
period from the time of purchase, if a rare event of a
malfunction should occur; we will replace your
product for free. Fill out our RMA form and we will issue you a
RMA number for return of your product. We do not
issue refunds after 30 days of purchase. |
Express Shipping
Guarantee -
We specialize
in shipping express orders on-time. If FEDEX
express shipping is selected before 6:30 PM E.S.T.
and the items are in stock; we guarantee that we
will get the order delivered to FEDEX on-time for
the scheduled express delivery. If we fail do to
so, we will ship you the package the next day
and credit you the full value of the order.
(LIMITED TO $100 PER ORDER). Please refer to
our Terms for full details.
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Free
Worldwide Shipping -
We offer FREE shipping with all SerialComm products
with TRACKING! Not just to the U.S., we ship
our products worldwide for FREE. Given availability of items,
they are shipped the next business day with an ETA of 2-5
days for domestic and 5-15 days for International
orders using USPS, FEDEX or DHL couriers.
Express Shipping is extra and shipped the same day
ordered. |
Sales & Technical Support -We
offer sales and technical support by phone, live chat and email
24/7.
Our sales team provides immediate customer
support such as taking orders or assisting in
expedited shipping requirements. If you need
technical help, an experienced Electrical Engineer
can offer assistance. Our technical
support team can be an invaluable service which we
provide for free. |
Purchase Orders
- We accept purchase
orders as well as credit cards and PayPal. We
understand that many companies prefer to issue purchase orders rather than
using credit cards. We accept purchase orders with NET 30 terms in most cases. Not too many companies on the internet are willing to accept purchase orders but
we do. Purchase orders can be faxed or
emailed. |
Fully
Certified -
Certifying Data Communication
Products is extremely important for
compatibility, safety and standards compliance. All of
our products are fully certified and passed CE,
FCC and RoHS compliance tests. These certificates provide
confidence that our products are the highest quality
while also environmentally safe and compatible with other devices.
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